Accuracy Guarantee

If you are a customer of TaxJar’s API service and a result returned by the service was inaccurate and results in an audit, TaxJar will cover any uncollected sales tax, penalties and interest, resulting from the inaccuracy, up to 2x what you paid TaxJar over the prior 12 months, provided you:

Filing Guarantee

If you are a customer of TaxJar’s AutoFile service, and TaxJar does not submit your sales tax filing on time, TaxJar will guarantee to:

TaxJar, however, is not liable if you provide inaccurate or incomplete sales data, AutoFile enrollment information, banking information, or if your bank account is not sufficiently funded when the state attempts to debit your account to pay your sales tax due.