Cookie Policy

TaxJar Cookie Policy

​​Last updated: January 7, 2022

We’ve created this Cookie Policy in order to help You understand how Cookies are used. 

This Cookie Policy describes how TaxJar uses “Cookies” (which includes other similar technologies), in connection with our Services (including our website). Any capitalized term used and not otherwise defined below has the meaning assigned to it in the Privacy Policy.

1. What is a Cookie?

Cookies are small text files that are stored in a computer’s browser directory. They help site providers with things like understanding how people use a site, remembering a user’s login details, and storing site preferences. This generally improves Your experience when You use our Services and also allows us to improve the functionality of our Services.

2. Does TaxJar use Cookies?

Yes. We use Cookies to:

  • Ensure that our Services function properly,
  • Detect and prevent fraud,
  • Understand how visitors use and engage with our website, and
  • Analyze and improve our Services.

3. Who sets Cookies when I use TaxJar’s website?

There are two main types of Cookies that can be set:

  • First party Cookies. These Cookies are placed and read by TaxJar directly when You use our Services,
  • Third party Cookies. These Cookies are not set by TaxJar, but by other companies, like Google or Facebook, for advertising purposes. See further details below on how to manage these Cookies.

4. How TaxJar Uses Cookies

Cookies play an important role in helping us provide effective and safe Services. Below is a description of the commonly used Cookie types and the purposes that apply to them.

Necessary Cookies

Some Cookies are strictly necessary to make our Services available to You and to make it usable and secure by enabling basic functions like page navigation and access to secure areas of the website. We cannot provide You with our Services without this type of Cookie. We use those Cookies in a number of different ways, including:

  • Authentication. To remember Your login state so You don’t have to log in as You navigate through our website and its features.
  • Fraud Prevention and Detection. Cookies that we deploy through our website help us learn things about computers and web browsers used to access the Services. This information helps us monitor for and detect potentially harmful or illegal use of our Services. For example, in order to process payments transactions for our users, it is necessary for TaxJar to collect information about the transaction and the customer. To help secure these transactions and minimize fraud, we collect additional information through the use of Cookies to identify bad actors and prevent them from making fraudulent transactions. Customers may contact us for more information about the use of our Cookies for fraud detection.
  • Security. To protect user data from unauthorized access.
  • Functionality. To keep our Services working correctly, like showing You the right information in the application.

Analytics & Preference Cookies

Analytics Cookies help us understand how visitors interact with our Services. We use those Cookies in a number of different ways, including:

  • Preferences. To remember how You prefer to use our Services so that You don’t have to reconfigure Your settings each time You log into Your account.

Analytics. To make our Services work better for You. Cookies help us understand how people reach our website. They give us insights into improvements or enhancements we need to make to our Services. Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users (such as email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates. We may use our own analytics Cookies or those provided by third parties to collect and analyze information about the use of the Services and report on activities and trends. These third parties may also collect information regarding Your use of other sites, apps and online resources.

Advertising Cookies

We and our service providers will use Cookies on the website to help show our ads to You through targeted advertisements on other sites You visit and to measure Your engagement with those ads.

5. Can I opt-out?

Yes. With the exception of those Cookies that are necessary to provide You with our Services, You can opt out of Cookies through our modal popup which appears in the bottom left corner of Your browser window when You visit https://www.taxjar.com or by clicking on the “Cookie Settings” link located in the footer of our website,. To set Your preferences, click on the Cookie Preferences link in the modal popup.

Most web browsers are set to accept Cookies by default. If You prefer, You can go to Your browser settings to learn how to delete or reject Cookies. If You choose to delete or reject Cookies, this could affect certain features of, or access to, our Services. If You choose to delete Cookies, settings and preferences controlled by those Cookies, including advertising preferences, may be deleted and may need to be recreated. Where required by applicable law, You will be asked to consent to certain Cookies before we use or install them on Your computer or other device. If You do not agree to, or withdraw Your consent, to our use of Cookies that store information on Your device, You should change Your browser settings accordingly. In addition, most email clients have settings that allow You to prevent the automatic downloading of images, including web beacons, which prevents the automatic connection to the web servers that host those images. 

Our advertising partners may participate in associations that provide simple ways to opt out of ad targeting, which You can access at:

You can access any settings offered by Your mobile operating system to limit ad tracking, or You can install the AppChoices mobile app to learn more about how You may opt out of personalized ads in mobile apps.

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