TaxJar Leads the Pack in Sales Tax Software Review Report by G2

by Sarah Craig February 4, 2021

Each quarter, G2, the largest technology marketplace and review platform, highlights the top performing solutions in a given industry based on reviews from verified users. Vendors are ranked on a variety of customer satisfaction scores including ease of use, quality of support and likelihood to recommend. 

We’re excited to announce that TaxJar earned 10 badges across two categories in G2’s Winter 2021 reports, beating out the competition in quality of support, ease of doing business, and likelihood to recommend. 

A badge from G2 signifies that a company is a top performer in its industry based on reviews, and for a company as customer-obsessed as TaxJar, getting one of these badges is an important signal that we’re on the right track. Our excellent performance in the latest reports was driven by our industry-leading quality of support ratings and our overall high customer satisfaction, averaging a rating of 4.8/5.

The G2 Winter 2021 reports ranked us a Leader in the Sales Tax Compliance industry with the highest customer satisfaction rating, 14 points higher than our next closest competitor. We were also ranked a Momentum Leader in the Corporate Tax industry with the highest overall ranking. 

Our full list of awards includes:

  • High Performer, Small-Business Grid® Report for Corporate Tax
  • Best Relationship, Small-Business Relationship Index for Corporate Tax
  • Best Support, Small-Business Relationship Index for Corporate Tax
  • Easiest to Do Business With, Small-Business Relationship Index for Corporate Tax
  • Leader, Grid® Report for Sales Tax Compliance
  • Momentum Leader, Momentum Grid® for Sales Tax Compliance
  • High Performer, Grid® Report for Corporate Tax
  • Momentum Leader, Momentum Grid® for Corporate Tax
  • Easiest to Do Business With, Relationship Index for Corporate Tax
  • Best Support, Relationship Index for Corporate Tax 
  • Best Relationship, Relationship Index for Corporate Tax

We’re exceptionally proud to be working with over 20,000 high-growth eCommerce businesses to streamline their sales tax compliance. Here’s what a few of our customers said about working with TaxJar:

“TaxJar resolves the impossible task of managing my sales tax submissions to the numerous local and state entities. Marvelous service!” – Robert M.

“I would need a full time staff person to sort and compile all the data needed to file sales tax each month and I can just click a button and it is all on TaxJar ready to go.” -Cheryl M.

“TaxJar is a small-business owner’s dream! I highly recommend it.” – User in Primary/Secondary Education

“As a recently formed small business, the ease of use and efficiency is critical to ensuring I can spend my time on what matters, growing my revenue!” – Rachael C.

“The customer service of TaxJar is loads better than other popular tax automation software. The attention to our company has made it feel like we aren’t just a name on a list.” – IT Manager

Want to see what all the hype is about? Check out our over 130 reviews on G2 or start a trial to see how TaxJar can take sales tax compliance off your plate. 

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